Shipping policy
SHIPPING POLICY
Last updated: October 14, 2026
PROCESSING AND DISPATCH
Orders are processed and dispatched within 1–3 business days after purchase. Many orders are dispatched sooner, but please allow up to 3 business days during busy periods.
Orders placed on weekends or public holidays begin processing on the next business day.
You will receive an order confirmation by email after completing your purchase. A second email containing your tracking information will be sent once your order has been dispatched.
DELIVERY TIME
Standard delivery typically takes 6–15 business days after dispatch, depending on the destination.
The estimated total time from purchase to delivery is therefore approximately 7–18 business days, including order processing.
Delivery times are estimates and are not guaranteed delivery dates.
International shipments may pass through multiple logistics partners and distribution facilities before reaching the destination country.
Customs procedures, carrier delays, public holidays, severe weather, remote locations, local postal delays, security inspections and periods of high demand may affect delivery.
A temporary delay or tracking pause does not automatically mean that a parcel has been lost.
FREE WORLDWIDE SHIPPING
BELLMONT WATCHES offers free standard shipping worldwide on every order.
If an optional express or upgraded delivery service is available, its cost will be displayed at checkout before payment is completed.
TRACKING
A tracking link will be sent to your email address as soon as your order has been dispatched.
Please allow up to 72 hours for tracking information to become active on the carrier’s website.
Tracking may not update continuously while an international shipment is moving between logistics facilities or countries.
If you have not received tracking information within 5 business days of placing your order, contact:
support@thebellmontwatches.com
Please include your order number and the email address used during checkout.
SHIPPING DESTINATIONS
We ship to countries worldwide.
Delivery to remote islands, territories, military addresses or locations with limited carrier coverage may require additional time.
In rare cases, we may be unable to deliver to a particular address or destination.
If this happens, we will contact you and issue a full refund if an alternative delivery arrangement cannot be made.
CUSTOMS, DUTIES AND IMPORT TAXES
International orders may be subject to customs duties, import taxes, VAT, brokerage charges or handling fees imposed by the destination country.
Unless expressly stated as included during checkout, these charges are not included in the product price and are the responsibility of the recipient.
BELLMONT WATCHES does not determine or control customs charges.
For further information, please contact the customs authority in your country before placing an order.
Customs clearance may also cause additional delivery time outside our reasonable control.
If a parcel is refused because customs charges were not paid, any return-to-sender fees, customs charges or other non-refundable costs incurred may be deducted from the refund where permitted by law.
INCORRECT OR INCOMPLETE ADDRESSES
Please check your name, delivery address, postal code, apartment or unit number and contact details carefully before completing your order.
The customer is responsible for providing complete and accurate delivery information.
Once a parcel has entered processing or has been dispatched, we cannot guarantee that the delivery address can be changed or that the carrier will be able to redirect it.
If an order is returned because the address provided during checkout was incorrect or incomplete, we will contact you.
Additional shipping costs may apply if you request that the order be sent again.
FAILED DELIVERY AND UNCLAIMED PARCELS
The customer is responsible for monitoring tracking updates and following any reasonable instructions provided by the carrier.
If delivery cannot be completed, the carrier may:
- Attempt delivery again
- Leave instructions for the recipient
- Hold the parcel at a local facility
- Deliver the parcel to an authorised collection point
Parcels that are not collected within the carrier’s stated period may be returned to the sender.
Additional shipping costs may apply if you request reshipment of an unclaimed, refused or returned parcel.
Where permitted by law, shipping, handling, customs or return-to-sender costs incurred because of an unclaimed or refused delivery may be deducted from any applicable refund.
DELIVERY SCANS
Where tracking shows that an order has been delivered, please first check:
- Your mailbox
- Reception or concierge
- Household members
- Neighbours
- Safe delivery locations
- Any collection point identified by the carrier
If you are still unable to locate the parcel, contact us promptly at:
support@thebellmontwatches.com
We may request confirmation of your delivery details and may open an investigation with the carrier.
A carrier investigation may be required before a replacement or refund can be issued, subject to applicable consumer law.
DELAYED ORDERS
If tracking has not updated for an extended period or your order has not arrived within 25 business days of dispatch, please contact:
support@thebellmontwatches.com
Please include your order number.
We will review the tracking information and, where appropriate, open an investigation with the shipping carrier or logistics provider.
Carrier investigations may require additional time.
While a parcel remains in active transit or under carrier investigation, we may need to wait for the carrier’s findings before determining whether the shipment is lost, delayed or deliverable.
This does not limit any mandatory rights available under applicable consumer law.
LOST PARCELS
If the relevant carrier or logistics provider confirms that a parcel has been lost in transit, BELLMONT WATCHES will offer an appropriate remedy, which may include:
- A replacement, subject to remaining stock; or
- A full refund to the original payment method.
Because products in our Final Closing Sale are available in limited quantities and are not planned for restocking, a replacement cannot always be guaranteed.
DAMAGED PARCELS OR PRODUCTS
Please inspect your parcel as soon as it arrives.
If the packaging is visibly damaged, please take photographs before opening it whenever possible.
If the watch or other product inside is damaged, defective or incorrect, contact:
support@thebellmontwatches.com
within 30 days of delivery.
Please include:
- Your order number
- Clear photographs of the parcel
- The shipping label
- The packaging
- The affected watch or product
- Photographs or video clearly showing the reported issue
Once the issue has been confirmed, we will arrange an appropriate replacement, repair or refund in accordance with our policies and applicable consumer law.
Where BELLMONT WATCHES is responsible for the issue, you will not be charged additional return-shipping costs.
Reporting a problem promptly helps us investigate it efficiently but does not limit any mandatory rights you may have under applicable consumer law.
FINAL CLOSING SALE
BELLMONT WATCHES is currently presenting its Final Closing Sale.
Selected watches may already be reduced by up to 80%.
No restocks or second releases are planned.
Orders placed during our Final Closing Sale remain supported by our published shipping, return, refund, warranty and customer care policies.
Because remaining quantities are limited, replacement watches, colours, straps or configurations may not always be available.
RISK DURING DELIVERY
BELLMONT WATCHES remains responsible for loss or damage while an order is being transported by a carrier selected or offered by us, subject to applicable law.
Risk generally passes to the customer when the order is physically delivered to the customer or to another person designated by the customer.
Where the customer independently arranges a carrier that was not offered by BELLMONT WATCHES, different legal rules may apply.
DELIVERY DELAYS OUTSIDE OUR CONTROL
We are not responsible for delays caused solely by events outside our reasonable control, including:
- Customs inspections
- Border processing
- Carrier disruptions
- Severe weather
- Natural disasters
- Public holidays
- Strikes
- Transport interruptions
- Local delivery restrictions
- Security procedures
- Incorrect or incomplete addresses supplied by the customer
Where such an event occurs, we will continue to provide reasonable assistance and tracking support.
Nothing in this section removes any mandatory consumer rights concerning delivery.
EU CONSUMER RIGHTS
For customers in the European Union, nothing in this policy limits mandatory consumer rights relating to delivery, loss, damage, cancellation, refunds or product conformity.
Where applicable, goods must be delivered within the agreed timeframe or within the period required by consumer law.
Nothing in this Shipping Policy excludes or restricts any right that cannot legally be excluded.
CUSTOMER CARE CONTINUES
Although BELLMONT WATCHES is presenting its Final Closing Sale, our commitment to customers remains.
Our Customer Care team will continue to support orders placed during our Final Closing Sale in accordance with our published policies.
CONTACT
BELLMONT WATCHES
Operated by SICLOPAY LTD
Company registration number:
HE 472015
Email:
support@thebellmontwatches.com
Website:
thebellmontwatches.com
Support hours:
Monday to Friday, 9:00–18:00 CET
Response time:
Within 24–48 hours